JIT IMPLEMENTATION AND THE CONCEPT OF CHANGE MANAGEMENT
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This 7-page paper discusses implementations of new systems in the workplace and challenges inherent in such implementation. Examples used include the Just in Time (JIT) system -- a method of quality management -- and how this system was successfully implemented at a company. Bibliography lists 6 sources.
Filename: MTjitman.rtf
Paper Title: JIT IMPLEMENTATION AND THE CONCEPT OF CHANGE MANAGEMENT

Leadership, Interpersonal Skills and Decision-Making
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This 9 page paper outlines some basic principles related to leadership, communication, interpersonal skills and decision-making. In particular, this paper assesses the following: interpersonal skills in regards to interacting with others; leadership skills providing direction; written communication skills writing to others; oral communication skills talking and listening to others; perception skills identifying information; organizing and planning skills establishing course of action; decision making skills reach conclusions; decisiveness skills taking action; flexibility skills adapting to change. Bibliography lists 12 sources.
Filename: MHleader.wps
Paper Title: Leadership, Interpersonal Skills and Decision-Making

EMPLOYEE RESISTANCE TO HIGH PERFORMANCE WORK ORGANIZATIONS
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This 5-page paper examines the concept of the High Performance Work Organization (HPWO) and why employees have been resistant to the concept. HPWOs, which rely on team integration, can be beneficial to employees, or they can destroy employee morale if employees aren't better trained for the change to a more horizantal management style. Bibliography lists 5 sources.
Filename: MThpwoem.rtf
Paper Title: EMPLOYEE RESISTANCE TO HIGH PERFORMANCE WORK ORGANIZATIONS

HONG KONG GOVERNMENT AND HUMAN RESOURCES
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This 6-page paper examines the role that the Hong Kong government plays in the country's human resources system. Topics covered include the turnover of the area to China in 1997 and the Asian Financial Crisis of 1997-1998, and how the Hong Kong government has responded to try to create a better trained, more educated work force.
Filename: MThkhure.rtf
Paper Title: HONG KONG GOVERNMENT AND HUMAN RESOURCES

High Speed Management Book Review
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A 5 page review of Donald P. Cushman and Sarah Sanderson King’s 'Communication and High-Speed Management.' Stresses the importance of communication for small and large businesses alike and gives the small businesses guidelines for retaining supply relationships with larger businesses. No additional sources cited.
Filename: BusrevB.wps
Paper Title: High Speed Management Book Review

QUALITY MANAGEMENT AT THE DENTIST’S OFFICE
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This 5-page paper focuses on total quality management in context of a dental practice. Issues covered include employee empowerment; customer satisfaction and the need for measuring quality. Bibliography lists 5 sources.
Filename: MTdenqua.rtf
Paper Title: QUALITY MANAGEMENT AT THE DENTIST’S OFFICE

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